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Quality Assurance Analyst

Virtual-US

Req#: 20858BR

Date published: 12-Dec-2014

Opportunity: Experienced Hire

Business Line: Management Consulting

Business Plan: CST

Level: 003

The Management Consulting (MC) group supports the Black & Veatch mission of Building a World of Difference by helping our critical human infrastructure clients solve technological, operational and financial challenges. MC collaborates with all Black & Veatch groups to integrate the full range of Black & Veatch capabilities and deliver uniquely effective solutions.

Primary Purpose:
Responsible for data analysis and initial preparation of deliverables to contribute to the completion of an engagement. Works with limited to moderate supervision and/or may lead a small effort or project team.

Principal Duties and Responsibilities:
Consulting Capability:
• Ensures individual contributions are aligned with client needs and consistent with overall engagement objectives
• Understands and consistently meets client expectations within scope of engagement role by responding promptly and professionally to their inquiries
• Applies methods or recognized equivalent as appropriate to meet the specific needs of the client and engagement demands
• Conducts situation analysis through client interviews and documents research to determine the business strengths and weaknesses to identify preliminary engagement priorities
• May have matrix management responsibilities for resources on a project
Industry Knowledge Capability:
• Applies detailed knowledge of a distinct area of expertise to produce work products
• Develops and presents recommendations and alternatives to the client by leveraging technical or functional knowledge or prior experience in the chosen business area
• Uses expertise to integrate findings from research and develops alternative solutions
• Presents alternatives and recommendations to client or team
• Proactively develops additional knowledge applicable to the area of expertise
Project Delivery:
• Manages the delivery of at least two stages of an engagement using the assigned methodology
• Identifies and assess risks and participates in developing mitigation strategies. Escalates significant issues to appropriate engagement management
• Contributes to the development of a project plan for team or sub-engagement
• Raises scope change concerns to management based on the contractual terms of the engagement

Scope: Billable Hours target established in annual goal setting process. Generally works on 1-4 concurrent projects at a given time.

Minimum Qualifications:
Bachelor’s Degree or relevant work experience. Master’s Degree preferred.
Typically 4+ years experience in a business/consulting environment.

Preferred Job Qualifications:
• Utility operations background / experience
• Mainframe SQL / SPUFI knowledge
• CIMS (Billing) / Service order knowledge
• MDM (Billing) / Meter reading knowledge
• ADM / inventory systems knowledge
• Middleware / CMEP / LSM knowledge
• Cedar / Cedar Wizard knowledge
• ALM (formerly HP Quality Center) knowledge
• AMI / Head End Systems knowledge
• Functional meter knowledge


Consultant Competencies:
Action Oriented
Business Acumen
Comfort Around Higher Management
Customer Focus
Dealing with Ambiguity
Interpersonal Savvy
Learning on the Fly

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Black & Veatch Holding Company, its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

 

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