Client Director - Water/Wastewater
MO-Kansas City
Req#: 19805BR
Date published: 4-Dec-2014
Opportunity: Experienced Hire
Business Line: Water
Business Plan: PMT
Level: 004
Manages large engineering projects involving multiple clients or partners or medium EPC projects Manages multiple clients and /or projects where the project team, client structure and/or project location present greater challenges
Principal Duties and Responsibilities:
The Client Director will be responsible for business management with priorities on client relationship development in the Washington DC area, effective positioning within target client organizations, leading pursuit teams, and strong financial management to include both top line and bottom line growth. Manages water and wastewater engineering capture strategies requiring global resources and/or multiple partners. Accountable for project performance and specific New Business objectives. Creates opportunities for new/repeat business; supports complex contract negotiations with appropriate client management Manages varied complex risk which includes fixed price or new technology or non domestic markets or new clients
Principle Duties and Responsibilities:
•Prepare and implement Client Development Plans for assigned clients
•Develop and maintain personal relationships with assigned clients, business partners, and competitors
•Deliver expected volume of New Business and Earned PGM from assigned project portfolio
•Promote the full range of service offerings
•Assign and lead positioning of client account teams
•Update and maintain ECRM to accurately reflect market potential for assigned clients
•Develop or review all key pursuit strategy and positioning, and lead or support proposal development
•Manage the assigned portion of the business development budget
•Make Go / No Go decisions or recommendations, and assist with preparation of PRB documents
•Oversee execution of professional service projects to meet or exceed expectations for safety, quality, schedule, and budget
•Apply market pricing to ensure that each pursuit is competitive
•Actively manage performance of assigned staff and projects; and lead accountability within the Region
•Supervise and mentor assigned Project Managers
This position will be evaluated on success in the following areas:
•New Business PGM from assigned project portfolio
•Earned PGM from assigned project portfolio
•Assigned Business Development Budget
•Business Development Ratio
•Cash Flow from assigned project portfolio
•Personal and assigned productivity
Minimum Qualifications:
12 years exp
Preferred Job Qualifications:
15+ years sales & marketing experience; technical experience and background is recommended. PE required. ; Bachelor’s Degree in technical discipline preferred; Master’s Degree desirable. Strong technical understanding of Water markets, including drivers and general trends Strong sales traits, including tenacity, competitiveness Overall people skills Highly task oriented to focus on winning new business and achieving sales targets Ability to work in a team environment Excellent verbal and written communication skills; inter-personal skills; presentations skills Ability to interface with diverse personalities, Ability to think strategically and create persuasive message, Contract negotiating skills which includes knowledge of terms, risks, pricing, and payment terms, Ability to sell; strong negotiating and persuasive skills, Understanding of budgets and financial metrics, Self starter and ability to make decisions independently, Ability to meet deadlines and be flexible to multiple demands of project teams and shifting priorities, Problem solving skills, Leadership skills


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